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Got critical feedback? Five mindful steps to give people the hard news

"People's minds are changed through observation and not through argument." — Will Rogers   Nobody likes it: delivering critical feedback or correction.  While as a rule of thumb, we want to spend more...

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Three mistakes with giving feedback you don’t know you’re making

“We believe we do a better job at giving feedback than we do.” – Rick Maurer “Great job, John!”“I really liked your presentation today, Sharon.”“Big improvement over last time, Sarah!” While it’s...

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When your workplace becomes a circus

Just trust yourself, then you will know how to live. –Johann Wolfgang von Goethe   Despite your best efforts, you’re miserable at work.   People are acting strangely; there’s lots of whispering and...

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How To Hold People Accountable And Still Be Nice

  “Action springs not from thought, but from a readiness for responsibility.” – Dietrich Bonhoeffer   For most of my life I’ve been mistaken for being sweet. Nice. Kind. A high school friend lovingly...

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You Screwed Up: Now What?

“Good judgment comes from experience, and experience comes from bad judgment.”   – Rita Mae Brown   Despite your best efforts, you blew it.   You stepped in it, goofed up, made a mess.   And now one...

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How To Hold People Accountable And Still Be Nice

  “Action springs not from thought, but from a readiness for responsibility.” – Dietrich Bonhoeffer   Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some...

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Got Critical Feedback? Five Mindful Steps To Give People The Hard News

  “People’s minds are changed through observation and not through argument.” — Will Rogers   Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most...

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Three Mistakes You Don’t Know You’re Making With Giving Feedback

    “We believe we do a better job at giving feedback than we do.” – Rick Maurer   Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most popular...

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When Your Workplace Becomes A Circus

Just trust yourself, then you will know how to live. — Johann Wolfgang von Goethe   Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most popular...

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Browsing latest articles
Browse All 9 View Live