Got critical feedback? Five mindful steps to give people the hard news
"People's minds are changed through observation and not through argument." — Will Rogers Nobody likes it: delivering critical feedback or correction. While as a rule of thumb, we want to spend more...
View ArticleThree mistakes with giving feedback you don’t know you’re making
“We believe we do a better job at giving feedback than we do.” – Rick Maurer “Great job, John!”“I really liked your presentation today, Sharon.”“Big improvement over last time, Sarah!” While it’s...
View ArticleWhen your workplace becomes a circus
Just trust yourself, then you will know how to live. –Johann Wolfgang von Goethe Despite your best efforts, you’re miserable at work. People are acting strangely; there’s lots of whispering and...
View ArticleHow To Hold People Accountable And Still Be Nice
“Action springs not from thought, but from a readiness for responsibility.” – Dietrich Bonhoeffer For most of my life I’ve been mistaken for being sweet. Nice. Kind. A high school friend lovingly...
View ArticleYou Screwed Up: Now What?
“Good judgment comes from experience, and experience comes from bad judgment.” – Rita Mae Brown Despite your best efforts, you blew it. You stepped in it, goofed up, made a mess. And now one...
View ArticleHow To Hold People Accountable And Still Be Nice
“Action springs not from thought, but from a readiness for responsibility.” – Dietrich Bonhoeffer Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some...
View ArticleGot Critical Feedback? Five Mindful Steps To Give People The Hard News
“People’s minds are changed through observation and not through argument.” — Will Rogers Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most...
View ArticleThree Mistakes You Don’t Know You’re Making With Giving Feedback
“We believe we do a better job at giving feedback than we do.” – Rick Maurer Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most popular...
View ArticleWhen Your Workplace Becomes A Circus
Just trust yourself, then you will know how to live. — Johann Wolfgang von Goethe Dear Readers: I’m taking a hiatus from writing new blog posts for a bit, so I’ll be sharing some of my most popular...
View Article